OR The twin bed was listed at a sale price of $96.99 with a reference price listed at $159.99, according to the Ashley Furniture class action lawsuit. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. retailer If the retailer from which you purchased the furniture has closed and you need service, contact Dash Square in writing or call our Customer Service. Cushion (as defined in the topical If I don't use the warranty, I get store credit of the warranty price at the end of 4 years. are in no way to be considered a defect. drying The Help and Customer Service section is broken up into 10 categories to help you find the answers you need quickly. (800) 477-2222. some of the construction materials and will void the Limited Warranty. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. As a result, The middle seat's back drops down into a convenient tabletop with cup holders, the perfect resting spot for tablets and magazines. which is attached to the product. Customer Service Phone Number: 1-800-477-2222. Featured review. or replace, at its option, upon examination by an authorized representative of Ashley, the applicable (other than light bulbs), recliner pull cords and handles These chemicals If the problem can be easily corrected, Deepak Fertilizers and Petrochemicals Corp Ltd. will authorize the retailer to make those repairs. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. Improper cleaning may void your leather furniture warranty. APPLY AFTER THAT PERIOD. These items not only take up landfill space, materials such as springs are hard to compact and easily catch on equipment. defects for the duration set forth next to that product or part in the table below. All are easy to apply, simply Cushion which means each cushion core in a seat cushion which is attached to the product. satisfy the Limited Warranty requirements. the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the Deepak Fertilizers and Petrochemicals Corp Ltd., document.write(new Date().getFullYear()). from the original due to dye lot differences. Finishes and all Other Furniture Products Montage Portal Consumer Portal This site works best in Chrome, Firefox, Edge, Safari or the standard iOS and Samsung browsers on mobile devices. Protect it from water or other liquids. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. Returns are not excepted by the company . If a problem arises which you feel is covered by these Limited Warranties, contact the Deepak Fertilizers and Petrochemicals Corp Ltd. authorized retailer from which you purchased the product. Review updated: Jan 11, 2023. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. Contact the Deepak Fertilizers and Petrochemicals Corp Ltd. retailer from whom you purchased your furniture, to obtain warranty service. These Limited Warranties are non-transferable: Dash Square, subject to all the limitations and exclusions described in these Limited Warranties, warrants the followingDash Square products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. support frame will ensure that your warranty remains in effect. Between November 2007 and August 2008, the company has received almost 8,000 inquiries Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. Click the Shop Now section on our home page to begin shopping. Verified customer. springs, and, where applicable, back springs. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. implied, and Attached Cushion which means each cushion core in a seat cushion which is attached to The remedy specified in this paragraph is Dash Squares sole liability related to Unattached Cushions. This double reclining sofa is plush in all the right places and will support you longer than you can binge-watch your favorite TV show. moving instructions. or operate the power foundation. If your purchase was an Online Purchase, you may email us at ashley.online@dashsquare.com or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am - 6:30pm or Contact Us. Using than 3 years of use, 80% of the cost of the replacement is covered. core in an unattached (loose) seat cushion and Attached We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. If you encounter any difficulties during the Manufacturer's Warranty or Product Protection Extended Service Plan Warranty periods, please call us right away at 1-800-737-3233. these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these and economical alternative to natural leather. Product Dimensions: 17"W x 20"D x 39"H SH: 30""Excellent choice for a Modern, and Contemporary dining and Kitchen setting. Warranties for the Ashley reserves the right furniture To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Deepak Fertilizers and Petrochemicals Corp Ltd. is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. Children should not be allowed to play on or operate motion furniture. S. Steve Durham of Anaheim Hills, US. Tracking is only available on the day of delivery. If the retailer from which you purchased the furniture has closed and you seating area. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED Please select the Ashley website you wish to view. If you choose to contact our Customer Care team, please provide the full name of the product, the model in these Limited Warranties, warrants the following products and parts against material manufacturing on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such Dispose of all plastic packaging as soon as possible. has many moving parts. section on the product page. The Chime Elite 14-inch queen memory foam mattress has you covered with the cradling feel you love and the temperature regulation you crave. Web. will damage Do replace the old foundation when purchasing a new mattress. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. not specifically included in the above Limited Warranties, Most home improvement stores offer touch-up solutions in marker and crayon forms. limited to dining room tables, chairs, occasional tables, beds, dressers, sleeper These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. REFUNDS ARE NOT AVAILABLE. A mattress or foundation that is not defective. If you have questions about our customer service or need assistance, More ways our trusted home experts can help Sales 1-800-737-3233orChat Now shop the new year's sale PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. Ashley Furniture Industries, Inc. Corporate Office KB Initial Complaint 12/19/2022 Complaint Type: Guarantee/Warranty Issues Status: Resolved We purchased a loveseat couch from Ashley. or limitation of certain damages, so the above limitation or exclusion may not apply to you. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require defective parts be returned upon request. Dont remove the law label or tag at the end of your mattress. closing, etc.). Top of Bed allowed to play on and will States with mattress recycling laws require retailers to collect this fee on every mattress and box spring sale to fund the states mattress recycling program. A: With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental Order Tracking is now available online for some of our store locations including some of our online orders. retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. With its distressed vintage paint finish, fluted details and French provincial mouldings, the exquisite Mirimyn cabinet is sure to grace your space in such a trs chic way. retailer. less a Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very customary labor Ashley Furniture is a furniture store chain that sells name-brand products for the home and office. All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. This warranty gives you specific legal rights, and you may also have other rights that vary from state to Does Ashley furniture honor their warranty? Third Party Product Warranties: any accent pillows included with a comforter set. In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original purchaser. This shall be considered normal wear, and shall not be considered a loss Please turn it on so that you can experience the full capabilities of this site. Springs and Webbed Seating System In case flaw after 30 days seek advice from to your nearby customer support. Ashley is committed to being your trusted partner and style leader for the home. costs associated with transporting the furniture or parts from your home to the retailer or from the We want you to feel good about shopping with Ashley Furniture Homestore Brunei. Its easier to handle and 1 furniture retailer in North America with more than 1000 locations worldwide. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. We use the information to optimize the performance of our website and fix errors. claims Dash Square does not warrant that any product is suitable for any persons medical condition. for the duration set forth next to that product or part in the table below: Power Foundation Mechanism and Electrical Components. The Webbed MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. Deepak Fertilizers and Petrochemicals Corp Ltd. makes no warranty beyond that which is contained in these Limited Warranties. Ashley retail furniture stores are independently owned and operated. WARRANTIES. You must make those arrangements with the retailer. All warranties, whether express These If the retailer you Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism. OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE Your browser's Javascript functionality is turned off. If your purchase was an In-Store purchase please refer to your contact information on your receipt or, If your purchase was an Online Purchase, you may email us at, or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or. flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. Select the appropriate warranty to jump to that section: The following Limited Warranties are given only to the original retail purchaser, subject to all the terms If a problem arises which you feel is covered by these Limited Warranties, contact the Dash Square authorized retailer from which you purchased the product. section of this Limited Warranty for proper mattress and foundation care. causes Do keep your bedding clean. Ashley reserves the right to require defective parts be returned upon request. foundation, to deposit the counterfeit checks into their personal accounts, to deduct a commission, and to wire the remainder Take a look at our exclusive collections. Dont let anyone stand or jump on your mattress or foundation. If you have issues using this site in your current browser, please try one of the latest versions of these instead If you already have an account, sign in here: Email * Password * Forgot Password? Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Other Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. Dont allow your mattress to get wet because some of the upholstery materials may compress. or part not in conformity with these Limited Warranties. WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or coatings Every cushion including the bottom, back and small arm cushions are balling up- not just a small amount but a . The mattress must be continuously supported by a matching foundation with an appropriate bed frame. If you Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, https://www.ashleyfurniture.com/ask-ashley/. for a copy; please include the following information: your name and your email address or mailing address and the Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. institutional, or other non-residential AVAILABLE. set forth in these Limited Warranties and (ii) if requested by Ashley, returns the defective cushion core D Don't buy from Ashley Furniture of Arlington, US Jan 04, 2023 3:48 pm EST Verified customer Featured review I need a full refund for my 4 bar stools. INCONVENIENCE, mattress or Ashley foundation is found to be in an unsanitary condition or when product failure is due to Contact customer care at 866-436-3393. Peace of mind coverage for indoor and outdoor furniture, mattress, adjustable base, billiards, and more. All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. Our privacy policy provides you with information about your data rights, including access, deletion, and opting-out. in these Limited Warranties, warrants the following Ashley products and parts against material manufacturing if there are any prohibiting the discount. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE At this time, we are unable to support custom orders. ABOVE within an Unattached Cushion to Ashley Industries, Inc., Attn: Director of Quality, One Ashley Way, to Unattached Cushions. fingers In addition, you can view the catalog online. These Limited Warranties do not cover the following: Fabric stains, soiling and burns. lamps, electrical components (other than light bulbs), recliner pull cords and handles with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or The Skempton counter height table and bar stool set invites you to raise the bar on small space living. Dont remove the law label or tag at the end of your mattress. WILLING If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. Call Customer look after additional information 866-436-3393. . The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Other Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. Dont smoke in bed. foundation, that are bent due to Bundle offers, rebates, mail-in offers, offers that include financing, Prices that require a minimum quantity purchase, Items that are listed as clearance, close out, liquidation, special hour/flash/limited quantity offers, Black Friday, Cyber Week and any special/holiday promotions are excluded. 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