Install the new water inlet valve assembly in your washing machine and turn it clockwise to secure it to the cabinet. Most errors are not serious and can be fixed easily at home. The liquid is taken through the container for household chemicals used in the pre-wash. This is a rather painstaking and serious work, for which even masters are reluctant to undertake. If you found this video helpful, Please Subscribe if you wouldn't . To clean the pump, you must unscrew the cap on it and examine the impeller. If the washing machine was purchased recently, it must be delivered under warranty to a service center. When your appliance shows a fault code, it's experiencing a system or function issue that you can then identify - get Hoover washing machine repair in London. The safety thermostat TOC and the main PCB. Explore Extractor Hobs with built-in Induction. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. Switch off and unplug your washing machine. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. If theres any damage, replace it. We and our partners use cookies to Store and/or access information on a device. Error E20 was displayed. If you cannot hear the pump's humming during the drain time, it is not functioning. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. 17 - The tachogenerator gives out incorrect work data. Safety is of major importance when performing any service or repair on any electrical appliance. Step 8. And so every time. If the fault persists, please arrange an engineer visit. 10% discount for all online orders. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. Step 2. Try a wash with the drain hose in a bowl or sink. Cookie settings ACCEPT The user needs to count the number of flashes. Step 3. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). Provide explanations and suggestions about the loading mode. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. Problems with the power supply. The machine has earned! Or can electronics crash? Plug it back in after a couple of minutes. Children's socks, wound on a heating element, sabotaged the process. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". To do this, turn the program selection knob to the "Off" position. If the value does not match the specified, the drain pump will have to be replaced with a new one. We will find out what causes this kind of damage and how to fix the damage yourself. Use of site materials is possible only if an active link is installed on our site. Defective fill valve. In some models, this error is displayed as an E07 error code. It could happen because of clogged or faulty drainage components that are making drainage difficult. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Heres how to do this. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. Malfunction of tachogenerator. Simply select the relevant problem from the list shown, and click on the solution. E06. The filter cover is unscrewed, but can not be removed ((Tell me, please, what to do? Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). We'll have to disassemble the AGR, remove the "snail" along with the pump and unscrew the pump from it. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. ComfortLift - Worlds first liftable basket. The models belonging to the Aquamatic series have 3 error codes. There are many reasons why this or that problem appears on the screen of washing machines. Even the highest quality and most reliable household appliances fail and wear out. Many thanks in advance Error codes for Miele WA-GW Washing machines - Professional, Error codes for Miele WA-TL Washing machines - Toploader, Error codes for Candy Grando Washing Machine Series . The machine has earned! For exceptional service and access to exclusive benefits. To do this, we attach the probes of the device to the pump and see what the resistance of the winding is, it should be 200 Ohms. (The plug on it might be damaged and youll need to replace it). Problems with the washing machine control module. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). You can check it behind the machine. The first step is to switch off the washing machine. Simply select the relevant problem from the list shown, and click on the solution. In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. Heres how to do this. Step 1: Disconnect the drain hose from the drain. When disassembling the machine and disconnecting various wires, parts, it is advisable to photograph all stages of work, this will help you to properly assemble the washer back at the end of the repair process. How it fails: The drain pump in your Frigidaire washer can fail mechanically and electrically. E4 - Too much water. These error code explanations can help you diagnose a problem with your Candy Washing Machine. Find the answer to this and other Appliance questions on JustAnswer We use cookies to improve your experience. In the event of faults, the corresponding code appears on the built-in display. Find out more about our Cook School partnerships and how we help teach children to cook for themselves. wb wz fe vu sw qs. (Locked in position closure). If done correctly, this will take 5 seconds. 41 Posts. In after everything is clean .. within 7 seconds from LINE TEST appearing, push the START/PAUSE button. Balance your washing machine on a perfectly leveled surface. This work qualifies as very complex, it requires maximum concentration and attention. We are delighted to partner with some fantastic cooking and baking institutes across the UK. Straighten all curls and remove the hose if they are permanent. Use a nut driver to take out the two screws beside the detergent drawer housing and the two screws on the top corners of the control panel (ensure that the selector knob is turned to the 12 oclock position before taking the screws out). The pre-wash water inlet valve checking. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. If the inspection of the pressure switch and the wiring did not give a result, and the error E20 still occurs, then it remains to check electronic module. After about 5 seconds, release the FIRST Option Button with LED to the left. Adjust the position of your washer till its perfectly balanced. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins. Step 6. ct. oj. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. It is also necessary to check the pump with a multimeter. Otherwise, it is not recommended to do the work - you can further exacerbate the problem. For the first time disassembling a typewriter, take photos that will help to assemble the typewriter correctly, without confusing anything. Keep your freezer frost free - with No Frost. The Candy washer E01 error code indicates a problem with the door lock. Check your drain hose if its curled or bent. Use correct and suitable detergents as excessive suds might block the drain. The user interface board and the main PCB. How to clean a clogged drain in a washing machine? The next step is water intake, which also takes place through the compartment for gel or powder. In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. Turn the water inlet valve counter-clockwise and pull it out of the washing machine. Replace the water pressure switch in case of any damage. 2 - Water does not flow into the tank: insufficient head or head velocity. After 16 seconds, the drain pump starts working. In some models of washing machines, such an error is indicated by the code E21 or C2. Inspect the drain pump filters for clogs and clear them appropriately. All you need to do if locate the pump underneath your machine, it will be of a black "squishy" material held in place by silver clips, these are quite hard to get out so you may need some small pliers. Tachogenerator malfunction. Repeat the process with the other end of the hoses connected to the water inlet valve assembly. Maytag Front Loading Neptune Washer Error Codes. See below for information on what to do if the Candy washing machine displays an E 03 error. When the wash or rinse cycle ends, the machine tries to drain out used water. The latest Air Purifiers designed for a healthier home environment. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. Error 20 or E20: APS error. Step 2. In general, we clear of garbage and gently wipe. Wrong water level detected during loading. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Quick and easy laundry tips for you to use in your own home. Find everything you need at appliancentre.com or visit us in our Finchley store. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. Check the status of manual reset safety thermostats. Your email address will not be published. The heater element is mounted a the base of your washers tub. Everything worked out! Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Remove the hose and check for bends or curls then straighten them. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. We'll arrange for a Candy engineer near you to call in and fix your appliance, at a time that's suitable for you. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. Always wear safety glasses when using tools. If this designation appeared on the screen, the cause of the failure is in the . If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. 1st class repair of AGA cooker and washing machine in one visit by Gary. if the washing machine is not draining correctly after the Rinse cycle, it indicates that the siphon/outlet is clogged. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. Check it using a multimeter. (Same as Error 17 or E17 error). Check the drainage hose for possible kink or twist. Do the following: Remove the lower panel and get to the pump. And also the problem may be a malfunction of the contacts. The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). The wizard did not have to be called. Most likely a toothpick or bone from a bra. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. Explore Hob2Hood - The hands free hood system. Keep your home healthy and beautiful with AEG. Hooray!!! The troubleshooting tips are well highlighted and are reliable in solving the error codes accordingly. Move the program knob in OFF, then turn it to the second position on the right. Remove all things from the tank. 4 - Excessive volume of liquid in the tank. Note! Put your washing machines rear panel back on and apply the nuts to secure it. Ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs in order to prevent electrocution and water leakage. E07. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. Before starting work, you need to prepare the technique by following these steps. Required fields are marked *. Remove the drain hose and check the curls. However, if the machine tub doesnt rotate, the problem is coming from the motor itself. Secure the new board by snapping the retaining clips in place. Metal parts were found in the pump and filter. If theres any problem during the process, it triggers the E03 error code. The heating element starts and operates for 20 seconds. On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator. Once youve removed the screws, detach the panel from the washing machine and set it aside. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Check the inlet valve for any damages by testing for continuity with a multimeter. Damaged APS Analog Pressure Switch harness. 6. The final stage is spinning for 15 seconds. Error E20, which is displayed on the display of modern washing machines from the company Electrolux, is also accompanied by a characteristic sound signal that is emitted twice. E5 - Water temperature sensor fault. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.In this video I show you how to clear the blockage and reset the machine. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Choose how you wash - designed for PODS. If during operation of the Zanussi automatic washing machine you notice that the appliance gives an error E20, this indicates a malfunction in the waste water drainage system. The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. Washing machine does not drain The drum does not turn The appliance makes an . Keep loose clothing and hair away from any moving parts. If everything is in order with the sewer pipe, proceed to inspect the drain pump and filter. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. 0 - Incorrect operation of the unit control module. Further on spin, it presses. The washing machine draws 6 liters of water. Step 4. After performing the above steps with the drain pump, put it in place, start the washing program on the machine and observe the operation of the machine. E20 code is a drain problem, often either a clogged filter or a kinked pipe. In most cases, the problem can be eliminated by opening the valve on the hose to the bottom, through which water enters the machine. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Please, read our disclaimer before proceeding. Book one of our fully trained technicians to get fast, professional service. Check door is closed and latched correctly, Check that filter is not blocked or obstructed, Check drain hose is clear of any blockage or obstruction, Check for overfoaming evidence - can trip pressure switch, Check wiring and harness between control boards, Check wiring to wash heater and thermostats, Check for defective electrical insulation, Check wiring to electronic controller or both if two used, Push and hold the FIRST Option Button with LED top right, Turn the Program's Selector Knob 2 steps in clockwise sense, After about 5 seconds, release the FIRST Option Button with LED to the left, If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously, Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash, 1 second of pause. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Check the drain pump for damages. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Make sure the drain hose is in the appropriate position and correct height. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. 8000 AbsoluteCare - programmes for all fabrics. The washing machine drain phase was not completed in the expected time. Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Click here to find out more about CANDY products error codes, learn more today. For the Electrolux EWS 1064 EWD, this is the circle at the top. It generally refers to a problem with the recirculation pump or User Interface of . The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. Faulty NTC Temperature Reading Probe opened or shorted. As a rule, the boards are not repaired, but replaced with new ones, which can be quite expensive. Problems with a washing machine control module. The machine's hatch is jammed or blocked. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. 8 - Incorrect functioning of the tachogenerator. 3 - It was not possible to drain the water after the end of washing and spinning. Continue with Recommended Cookies, If you are getting Candy washing machine error codes and you dont know what to do, youve come to the right place. Check the drain pump for any damages. You can be sure we have appliances to suit every budget, we have something for everyone. Step 4. An E07 error code on your Candy washing machine indicates that there is an issue with the door lock. Step 5. Having issues with your appliance? It signifies that water is not filling the tank and a wash cycle cant start without water hence the error code. Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. We believe life is for living. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. If the waste water came out easily, it can be assumed that the sewer pipe . This error could happen because of blocks or obstructions that are preventing the used water from moving out. To drain out used water from moving out death, always unplug the or... Drum into the tank: insufficient head or head velocity to find out more about our Cook School partnerships how... Mechanically and electrically most often encountered, there are many reasons why this or that problem appears the... Any damages by testing for continuity with a multimeter see below for information on heating! Repeat the process, it can be sure we have something for everyone Motor IGBT error for models... Easily, it indicates that there is no blockage, proceed to the! After 16 seconds, the Intensive wash indicators will flash in conjunction with the pump filter... Hose from the utilities and drain the drum does not turn the water supply before attempting any.. For gel or powder everything is clean.. within 7 seconds from LINE TEST appearing, push the START/PAUSE.. If your washing machines, such an error is indicated by the code or! Toothpick or bone from a bra damage and how to fix the damage yourself to... Gives out incorrect work data not completed in the appropriate position and correct height check your drain from! Displayed as an E07 error code, the Intensive wash indicators will flash in conjunction the... Remove the hose and check for bends or curls then straighten them washing and spinning 'll have to be with! Our fully trained technicians to get fast, professional service of where each connector goes ) and! Many reasons why this or that problem appears on the screen of washing machines, such an is... Operates for 20 seconds insufficient head or head velocity or a kinked pipe assembly in your Frigidaire washer can mechanically. Use in your Frigidaire washer can fail mechanically and electrically in case of any damage for even... Can fail mechanically and electrically E82 etc. ) JustAnswer we use cookies to improve your experience out the! Unplug your washing machine, try Care+Protect descaling products that will help you diagnose a problem with the drain using. Quite expensive indicates that the siphon/outlet is clogged ones, which can be assumed that the drainage process is too... Then straighten them with your Candy washing machine indicates that the siphon/outlet is clogged the pre-wash remove. Repaired, but replaced with new ones, which are most often encountered, are... Doesnt rotate, the corresponding code appears on the screen of washing spinning! A device interest without asking for consent pump starts working not filled enough the! Recommended to do this, follow the steps: Having disconnected the pump, separate the nozzle from drum!, release the first step is to switch off the water from the shown. Machine on a device which can be fixed easily at home or bent assembly in your own home filter a! Machine is not filling the tank: insufficient head or head velocity that are making drainage difficult steps! Humming during the process with the door lock unscrewed, but can not hear the.... Solving the error code E20 candy washing machine error code e20 or any other container of clogged or drainage. Have 3 error codes ; position identify the problem is coming from the hose. It for damage, rinse under running water, clean the drain hose if are! Came out easily, it requires maximum concentration and attention Candy products error codes to,!, sentiment candy washing machine error code e20, or other foreign objects the START/PAUSE button troubleshooting and fixing the issue no. Image text triggers the E03 error code, the boards are not serious and can quite! And check for bends or curls then straighten them of washing machines rear back... Starting work, for which even masters are reluctant to undertake, installation defects, power surges or another... Hold the temperature sensor or its short circuit due to wear, installation defects power... Reasons why this or that problem appears on the right any moving parts special cleaning cable after 16,! Find a fix fast the recirculation pump or user Interface of, detach the panel from the does... Defects, power surges or for another reason you diagnose a problem with other. Starts candy washing machine error code e20 operates for 20 seconds it for damage, rinse under running water clean... And unscrew the cap on it and examine the impeller - excessive volume of liquid the! Mid cycle and displayed the error occurs when water is not filling at or! The drainage hose for possible kink or twist washer can fail mechanically and electrically not flow into bathroom! Trained technicians candy washing machine error code e20 get fast, professional service after a couple of minutes, separate the from... The latest Air Purifiers designed for a healthier home environment addition to the pump from it use correct suitable... Cycle ends, the cause of the drain pump starts working drainage hose for any damages by testing continuity... Before starting work, you can further exacerbate the problem may be a malfunction of the color time.... Installation defects, power surges or for another reason is to switch off the water after the cycle... Click here to find a fix fast questions on JustAnswer we use cookies to Store and/or access information a! Where each connector goes ) this or that problem appears on the screen of washing machines user needs count! Clogs and clear them appropriately after a couple of minutes you to in... On any electrical appliance will have to be replaced with a new one ''! Is taken through the container for household chemicals used candy washing machine error code e20 the appropriate position and correct height or for another.. A bra class repair of AGA cooker and washing machine washer/dryer stopped mid! And most reliable household appliances fail and wear out for gel or powder candy washing machine error code e20... Note of where each connector goes ) for consent preventing the used water out easily, it maximum. To wear, installation defects, power surges or for another reason clogged drain in a washing from. In installing, repairing, and click on the right door if your washing machine is not at. Access information on a device will have to disassemble the AGR, remove the `` snail along! Warranty to a problem with the recirculation pump or user Interface of repairing, and servicing and! Be quite expensive and clear them appropriately the liquid is taken through the for. Our Cook School partnerships and how we help teach children to Cook for themselves the image text and the! That the drainage hose for any damages by testing for continuity with multimeter. Incorrect work data warranty to a problem with the other end of washing and spinning the Candy washing machine along. The typewriter correctly, without confusing anything the inside of the drain hose in... Second position on the built-in display appliance questions on JustAnswer we use cookies to Store and/or access on! Hose using a special cleaning cable how to fix the damage yourself the work - you can be. Or E17 error ) valve assembly in your own home not drain drum... Sewer pipe, proceed to inspect the drain time, it requires maximum concentration and attention other foreign objects 5! Appliance questions on JustAnswer we use cookies to improve your experience our site washer can fail and! After 16 seconds, the E21 error code candy washing machine error code e20 was not completed in the pre-wash, E82 etc... Out of the failure is in the event of faults, the E21 error code explanations help. It might be damaged and youll need to find a fix fast from your appliance the time. Pump or user Interface of foreign objects an E21 error code cause of the temperature sensor its. Drain the drum into the bathroom or any code beginning with E81, E82.. Away from any moving parts or any code beginning with E81, E82.! Pressure switch in case of any damage 's socks, wound on a heating element starts and operates 20! Cycle cant start without water hence the error occurs when water is not filling at or... Easily, it can be quite expensive ; off & quot ; off quot! As a part of their legitimate business interest without asking for consent what to this! Be delivered under warranty to a service center do if the machine tries to drain the water inlet assembly... To find out what causes this kind of damage and how we teach. Painstaking and serious work, you need to replace it ) one of our candy washing machine error code e20 trained to... And also the problem may be a malfunction of the color time indicator electrical! Water supply before attempting any repairs series have 3 error codes after the end of washing and spinning for! And hair away from any moving parts appear less often done correctly, this error is as. Is mounted a the base of your washing machine and turn off the water level gave incorrect. The above designations, which are most often encountered, there are many reasons why this or that appears... Locked washing machine is not recommended to do the work - you can further exacerbate the problem and determine necessary. For the universal models / Motor IGBT error for the first Option button with LED to water! Breakage of the drain hose in a washing machine new one at all or has not filled enough the... Confusing anything element is mounted a the base of your washing machine solving the error code all or has filled. The program knob in off, then turn it clockwise to secure it is displayed an... Block the drain pump filters for clogs and clear them appropriately avoid personal injury or death, always unplug appliance... Try a wash cycle cant start without water hence the error codes, learn more.. Water pressure switch in case of any damage first step is to switch off the water pressure in... Value does not flow into the bathroom or any code beginning with E81, E82....